Tips & Tricks To Improve Your Phone System
As we return to work over the coming weeks and months, our workplaces are going to feel very different, that’s for sure. As organisations now begin the process of making…
As we return to work over the coming weeks and months, our workplaces are going to feel very different, that’s for sure. As organisations now begin the process of making…
With the global breakout of the coronavirus (COVID-19), employers are facing the reality of declaring a ‘work from home’ mandate to their staff. For companies and departments who take substantial…
Businesses are always evolving and looking for viable ways to grow their customer base, a VoIP Partner Channel can often be deemed a viable route. In essence, a partner channel…
Growth is an important part of a business and something we’ve experienced and learnt from. From our roots as a small company in Belfast to a now nationally recognised business,…
A hosted phone system might not be at the top of your priority list, but given that most company’s primary source of communication is over the phone, the cost of…
Like other businesses in recent years, you’ve probably experienced some of the benefits of collecting call data. We’re finally able to know how customers interact with our company and how…
Automated answering systems or an IVR (Interactive Voice Recording) has made getting in touch with a business incredibly frustrating. Calling up to book an appointment can lead you to a…