Get all the power of the VoIP system from the enterprise edition. VoIP call reporting, roles and permissions are only available in the enterprise edition.
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byphone gives you the flexibility to create the phone system that works for you. Simply drag and drop the features you want to use into your call flow. Enjoy unlimited use of the byphone features and VoIP call reporting when you go Enterprise. Change it and tweak as much as you need to without having to wait for engineers to do it for you.
Using byphones VoIP call reporting tools you can quickly see how your business is managing its calls and if there’s a better way of managing your calls. Identify how long customers are on hold, how many calls went unanswered and how many calls were made and received from our simple graphs.
Find out where your business needs to improve with byphones call statistics. See how many unanswered calls went to voicemail and discover the total amount of time spent on calls over the chosen date range. Are you happy with your customers wait time?
Improve your business efficiency and see how your employees are performing on an individual level. How many calls did Mike answer today? How did Mandy perform on Monday?
With Web RTC any computer that has a microphone can join the system. Turn any browser anywhere in the world into a phone by logging into the system. No downloads required. Instantly set up local and international phone numbers and choose the number you would like to be displayed when calling.
With the byphone app you can free or untie a phone number from a phone/device or a location. Route all your inbound landline calls to your company mobiles, make outbound calls from your mobile presenting your landline office number.
Quickly see who is available, ringing or on a call in real-time, all from your Presence Panel. Use Click2Dial to ring another user straight from your desktop, Ipad or any registered device. Any computer with a microphone can join the system and any browser, anywhere in the world, can be turned into a phone by logging into the system. Or simply download a pre-configured softphone.