Once a byphone customer or partner, you can have the confidence of reliability. Our VoIP network architecture is designed with optimum up-time in mind
Technology has enabled byphone to be radical in design, compared to traditional Telco platforms.
The emergence of Software defined networking (SDN), and the orchastration tools associated with micro services architecture allowed Voxbit to develop a radically different architecture with some significant end benefits for end users.
This means call flows and dial plans are all kept within the DB, along with call records, call recordings, announcements etc. which has allowed for an engaging GUI to drive the DB. This radical approach leads to greater resilience, little down time and great scope for innovation.
Agnostic phone servers
Providing greater resilience as standard
With byphone’s VoIP platform primarily driven by a database rather than a phone server, this has provided a significant advantage when choosing a phone platform. Our software defined networking allowed us to integrate with numerous phone server platforms. Therefore providing even greater resilience for our VoIP service for both channel partners and end users alike.
Tier 1 SIP Providers
Call Quality valued at platform level
Call quality is often blamed on local networks, and rightly so as they are usually the main culprit. However, that doesn’t stop byphone. We only use tier 1 SIP providers to ensure call quality throughout our network, this includes providers such as BT IPEX, Voxbone and Colt.
Tier 1 Interconnects
The best partners make a difference
Our VoIP platform is reliant on other providers caring about performance as much as we do. That’s why we have a rigorous testing policy and have interconnected in each of our data centres with only the most reliable, efficient providers, for connectivity, back-up, SIP and all other services.
Real time fraud prevention
Over 50 security protocols as standard
Great security has many layers, byphone has been designed with fraud prevention at it’s core. Our real time rating engine provides our end-users with optimum security by monitoring call patterns, credit used, time, and numbers called to name a few.
Learn more: Call Recording
Our simple user interface allows you to retrieve a call recording with just a few clicks, provided you have the necessary permissions. You can even activate the recording mid call on a mobile.
Learn more: Call Analytics
Improve an organisation with detailed call analytics. By understanding how your team is performing on inbound and outbound calls, make big changes through our simple call flow
Trusted by many
ITSPA Code of Practice and Best Practice
Policies for Nuisance Calls & CLI Presentation
Data Protection & Retention Compliance
Tel: 0800 024 8974
Email: info@byphone.co.uk
Address: 1 Lanyon Pl, Belfast, BT1 3LG, UK