Extensions

How to create an extension

Go to Favourites

Go to Extensions

Click Add Extension

Click Add New Custom Extensions

Under the General tab:

In the User Extension field - add the new extension number(best to keep it inline with the existing number range if any)

In the Display Name field - add the extension name

In the Outbound CID field enter the number you want this extension to present

Extension Voicemail

Under the Voicemail tab:

Set the Enabled tab to (Yes)

In the Voicemail Password field - enter a voicemail password (normally the same as the extension number)

In the Email Address field - enter the email address you want the voicemail to copy to if applicable

Set the Play Envelope toggle button to (Yes) - this will allow the mail to be time stamped

Click on the Submit Information button at the bottom right of the page

Click on the Apply Config button at the top right of the page