This allows you to change how a call is handled by time of day. So a number might go to voicemail outside of office hours.
We have set up two initial time conditions for you. One is a default office hours and the other is holiday’s when the office might be closed on certain days. You can also create new time conditions if you require them.
Once you enter the time condition you can amend the time or date that the condition works for. Or you can amend who the condition applies to or the action taken if the call is outside of hours. For instance where the call is to go, a voicemail or a call forward to a out of hours service.
How to create a Time Condition
Go to Favourites
Go to Time Conditions
Click Add Time Condition button
In the Time Condition Name field - add a relevant name for your time condition.
In the Override Code Pin field - Optional - If set dialing the feature code will require a pin to change the override state.
In the Invert BLF Hint - Optional - Set the toggle button to (Yes) If set the hint will be INUSE if the time condition is matched, and NOT_INUSE if it fails.
In the Change Override field - From the drop down menu - select a state - This Time Condition can be set to Temporarily go to the 'matched' or 'unmatched' destination in which case the override will automatically reset once the current time span has elapsed. If set to Permanent it will stay overridden until manually reset. All overrides can be removed with the Reset Override option. Temporary Overrides can also be toggled with the feature code, which will also remove a Permanent Override if set but can not set a Permanent Override which must be done here or with other applications such as an XML based phone options.
In the Time Zone field - Optional - From the drop down menu - select a time zone - Specify the time zone by name if the destinations are in a different time zone than the server. Type two characters to start an auto-complete pick-list.
Important: Your selection here MUST appear in the pick-list or in the /usr/share/zoneinfo/ directory. This field is normally left to the default (USE SYSTEM TIMEZONE)
In the Time Group field - Optional - From the drop down menu - Select a Time Group created under Time Groups. Matching times will be sent to matching destination. If no group is selected, call will always go to no-match destination.
In the Destination Matches field - From the drop down menu - Select a destination.
In the Destination Non Matches field - From the drop down menu - Select a destination if the time does not match.
Click on the Submit Information button at the bottom right of the page.
Click on the Apply Config button at the top right of the page.
How to edit a Time Condition
Go to Favourites
Go to Time Conditions
Under actions click the edit button = View or Edit
Within this area you can change the Time Condition name, Time Group, Destination match and non-match targets
When you have finished editing the settings
Click on the Submit Information button at the bottom right of the page.
Click on the Apply Config button at the top right of the page.
= View or Edit