Managing Director, EdinComm
Partnering with Byphone has probably been one of the best decisions we have made over the last 5 years.
They have been a pleasure to work with and we really feel they are part of our team. We would highly recommend partnering with Byphone. Not just for their VoIP solution but for their professional, friendly and efficient approach.
Director, City Communications
We have been using Byphone from Voxbit for a year now and have found both service and the portal excellent and easy to use.
We have found that past suppliers were keen for us to sell their products but not willing to help support us once a contract had been signed. We have found that both helpdesk and account management have been the biggest asset to us, as we find their knowledge invaluable and they are always quick to respond.
James, Stephen and Rodney in particular are always helpful with any of our issues. Every enquiry is dealt with efficiently and they are always on hand to offer our staff training on the product, so we can offer a better service to our clients.
Managing Director, Code 56
From my point of view it’s how, the system has been built from the ground up.
The component parts of the VoIP system have been seriously thought about it and have been spread out into very logical containers but also when you actually go to use the system. When you are setting up a new environment or making changes to your current one. It is drag and drop, paint and done really.
Managing Director, Grip Communications
GRiP have been working with leading SIP providers for many years but the Byphone system with its drag and drop provisioning portal leads the field in terms of productivity and workflow.
Customers also like the simple to use interface for setting up messaging and downloading reports. Byphone offer great partner services with a quick and friendly service from sales through to back end support. Highly recommended.
Managing Director, IT Solutions
With several legacy phone systems with an alternative supplier, we’d a slightly poor experience dealing in the VoIP arena and this caused us to be extremely apprehensive.
After our lengthy due diligence and multiple test sites, moving our hosted seats to byphone has been a blessing and our customers are thankful we made the decision to go with byphone.