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VoIP: The Inside Scoop

How VoIP Is Shaping Our Communications

Discover the world of VoIP Phone Systems

Featured Article

byphone Shortlisted for ‘Best Software’ in ITSPA Awards!

01 April 2020 by Matthew Jordan

We are delighted to announce that we have been shortlisted in the ‘Best Software Category’ in the ITSPA Awards, 2020. Our developers and tech team have been hard at work,…

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VoIP: The Inside Scoop

byphone Shortlisted for ‘Best Software’ in ITSPA Awards!

01 April 2020 by Matthew Jordan

We are delighted to announce that we have been shortlisted in the ‘Best Software Category’ in the ITSPA Awards, 2020. Our developers and tech team have been hard at work,…

ITSPA Awards byphone best software

VoIP: The Inside Scoop

10 Tips on Wellbeing and Productivity While Remote Working

27 March 2020 by Matthew Jordan

With many companies facing the issue of operating their business from home, it comes with a host of problems; most notably how staff manage with the change. Our mental health…

man-sitting-down-and-using-his-laptop-374085-min

VoIP: The Inside Scoop

The VoIP System She Tells You Not To Worry About: 5 Reasons To Dump Hosted For byphone

09 January 2020 by Matthew Jordan

I’ve seen you looking at me. Who couldn’t? With innovative reporting analytics, connections hosted across multiple servers and a customisable UI, it’s hard not to think you got the short…

The VoIP system she tells you not to worry about

Let's Get TechnicalVoIP: The Inside Scoop

Inclusive handsets – is it the right channel model?

27 September 2019 by Matthew Jordan
With an already fiercely competitive industry becoming more saturated by the month, we must ask the question, why is the majority selling inclusive handsets? Is this down to the ease...

VoIP: The Inside Scoop

byphone finalists at UK’s most trusted Comms National Awards

03 September 2019 by james

After a record-breaking year both in sales and recognition, in just 20 short months since its UK launch, byphone are finalists at the well sought-after Comms National Awards. The ease…


VoIP GuidesVoIP: The Inside Scoop

Up’s and Down’s of building a successful Partner Channel

23 August 2019 by james

Businesses are always evolving and looking for viable ways to grow their customer base, a partner channel can often be deemed a viable route. In essence, a partner channel is…


VoIP: The Inside Scoop

Belfast’s byphone system challenges global VoIP players

11 June 2019 by Matthew Jordan

A Belfast Voice over Internet Protocol (VoIP) phone system, which has witnessed remarkable growth since it was launched 18 months ago in the UK, has been shortlisted in two categories…


VoIP: The Inside Scoop

byphone shortlisted at prestigious Comms Business Awards

04 June 2019 by Matthew Jordan

Since launching just 18 months ago in the UK, byphone has witnessed huge success with customers and partners Nationwide. Our success has now extended to recognition by the Comms Business…


VoIP: The Inside Scoop

VoIP Technology: 10 Years of Failure That Lead to Our Success

19 September 2018 by Matthew Jordan

Businesses have all cited early failure as being part of the process, which leads them to success. Thomas Edison was amongst them, stating, ‘I have not failed. I’ve just found 10,000…

byphone history cover photo

VoIP: The Inside Scoop

What If Schools Could Have Their VoIP Bully Helpline?

03 September 2018 by Matthew Jordan

The stress and tribulations of the school can be severe for many children and parent alike, but how can we set up sufficient systems for people to reach out and…

voip bully helpline

VoIP: The Inside Scoop

High Street Business: What to Do When Disaster Strikes?

30 August 2018 by Matthew Jordan

With the recent disaster of our beloved ex-bank building, one of Belfast’s most iconic and historic buildings (housed by high street business, Primark), businesses’ must be asking themselves: how would will…

high street business when disaster strikes

VoIP: The Inside Scoop

The Cost of a Missed Call: A byphone Case Study

16 August 2018 by Matthew Jordan

As a business, you’re pretty confident that very few of your inbound calls go unanswered Given 80% of all business communications take place over the phone, the cost of a…


VoIP: The Inside Scoop

Time Sensitivity & Running Voice on a Network – How Does It Work?

19 July 2018 by Matthew Jordan

As data passes through the internet, one piece of information is particularly challenging to manage; voice. Part of its sensitivity comes from the timeliness of the data. Once a packet…


VoIP: The Inside Scoop

The Reason Your VoIP Service Sucks – Why is my VoIP not delivering?

19 July 2018 by Matthew Jordan

At the heart of an excellent VoIP service is an excellent connection to the Internet. But what does a good internet connection look like? Is it a download speed? An…


VoIP: The Inside Scoop

Somebody Isn’t Pulling Their Weight – VoIP, Your Internet Connection & Voxbox

13 July 2018 by Matthew Jordan

More and more businesses are installing VoIP phone systems in a search for reliable and user-friendly phone systems. However, testing whether your internet connection can handle VoIP before you install the…


VoIP: The Inside Scoop

How is Hosted Telephony changing businesses?

12 June 2018 by Matthew Jordan

We’ve all heard the jargon on the benefits of moving your company’s phone system to the hosted world, but how is this impacting the business? First of all, don’t be…


VoIP: The Inside Scoop

The Big Business Benefits – VoIP for SME’s

10 June 2018 by Matthew Jordan

8 out of 10 businesses class the phone as the primary form of communication between them and their customers. However, so many don’t truly understand how VoIP technology can transform…

Big Business VoIP SME